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FAQ'S

We Don’t Have All the Answers…

"like dad have you seen  my other shoe?....."

…but for some questions, we definitely do.

This page covers the things we get asked most,  from how the website plans work, to what’s included, to how to get started. If you're wondering about something, chances are it’s covered right here. And if it’s not? You can use our savi "Ask Onsite" AI Expert (Bottom Left) or if yous prefer human? Just give us a shout bellow using our Let's Chat! (Bottom Right) we’re happy to help.
 

  • We design your website for free, and you pay a monthly subscription that covers hosting, maintenance, and ongoing support. Simple, transparent, and affordable.

  • Nope! There are no hidden costs. Some optional features may have add-on costs, but we’ll always be upfront about that.

  • You can cancel at any time. There’s no long-term contract, just 30 days' notice. Your site will stay live until your final billing date.

  • Typically 1–2 weeks depending on the size and how quickly we receive your content. We don’t rush, but we don’t waste time either.

  • We’ll guide you through everything, but usually we’ll need your logo, some images, details about your business, and any content you want included.

  • All websites come with monthly updates included (amount varies by plan). If you'd like to make your own edits, we can build your site on a platform that allows that too.

  • Not a problem! We also do custom builds. Just get in touch and we’ll put together a quote tailored to your needs.

  • We specialise in service-based sites, but if you need an online store, let us know and we’ll see if it’s a fit or point you in the right direction.

  • Yes! You can use a domain you already own or we can help you register a new one. Either way, we’ll get everything connected for you

  • Yes, we offer additional branding services like logo design, Google profile setup, social media branding and more.

  • Absolutely. Every website we build is fully responsive, meaning it looks great on all devices—phones, tablets, and desktops.

  • Yes, we can integrate booking systems or calendars. Some may have a small setup fee or subscription depending on the system used.

  • Yes, all of the websites we create go through various stages of SEO (serch engine optimizations) before we launch and we continue to optimize as time passes. Ensuring your site gets found online when it matters most.

    (We also offer an advanced SEO Boost Package for further search reach potential winning your more clients and prospects over your competitors )

  • Yes. You always own your content and design. If you ever choose to move, we’ll help you migrate your site if needed.

  • That’s what we’re here for! Just get in touch and we’ll talk through your goals, offer some ideas, and help you figure out the right setup for your business.

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Still got a question?

We hope that answered most of the things you were wondering about. But if you’ve got something specific on your mind or just prefer to talk to a human, feel free to get in touch!

 

We’re always happy to chat and help you figure out the best move for your business.

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